In today’s entertainment industry, long lines at ticket counters are a major pain point for customers. Qtenboard offers its own branded entertainment kiosks and supports OEM and ODM services, helping European and American brands quickly launch their own products. OEM allows brands to apply their logo while enjoying stable, high-performance hardware; ODM enables customization of design, hardware specifications, functional modules, and software interfaces. Qtenboard kiosks combine touch operation, interactive interfaces, and personalized recommendations, enabling fast ticketing, shorter queues, and engaging customer experiences, while boosting brand visibility and professionalism in venues.
| Key Feature | Real-Life Usage | Value to Customers & Brand |
|---|---|---|
| Fast Ticketing | Customers scan or swipe to complete tickets instantly | Reduces wait time, enhances in-venue experience |
| Personalized Recommendations | System suggests best seats, packages, or discounts | Increases upsells and engagement |
| Dynamic Visual Interface | High-res touch screens with animations and prompts | Improves experience, strengthens brand image |
| Membership & Marketing | Loyalty points, coupons, promotional events | Boosts customer loyalty and repeat visits |
| Ease of Use | Simple interface, quick response | Reduces errors, increases completion rate |
These features allow customers to buy tickets effortlessly, while brands display a consistent and engaging identity at every interaction.
A major European concert brand deployed 18 Qtenboard self-service ticket kiosks in Paris across entrances and VIP channels. Initially, some customers spent too long choosing seats or packages, causing congestion during peak hours. Qtenboard optimized interface design, seat recommendation logic, and payment flow, adding personalized member prompts. Post-optimization, average ticketing time decreased by 40%, add-on package purchase rate increased 25%, and self-service completion reached 95%. The brand praised Qtenboard for stability, touch experience, and OEM/ODM customization, planning to expand kiosks to other European venues.
Qtenboard has years of experience developing self-service kiosks, combining high-performance hardware with interactive design for stable and compatible solutions. Our OEM/ODM services allow brands to customize design, integrate functional modules, and develop software interfaces. Using Qtenboard kiosks, brands enhance ticketing convenience and customer experience while leveraging real-time data to optimize venue operations and marketing strategies, achieving both improved brand visibility and revenue growth. Our professional R&D team, responsive after-sales support, and rich customization experience ensure every kiosk project is successfully implemented.
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