At Qtenboard, we are committed to delivering reliable, high-quality commercial display solutions. All Qtenboard products undergo strict quality control before shipment. In the rare event of a manufacturing defect, warranty support will be provided strictly in accordance with the policy outlined below.
All Qtenboard products are covered by a standard one (1) year limited warranty, commencing from the date of delivery.
This warranty covers:
During the warranty period, Qtenboard will, at its sole discretion, provide repair, replacement of defective parts, or an equivalent solution.
This warranty is a limited warranty and does not constitute a return or refund guarantee.
Qtenboard does not accept product returns or provide refunds under any circumstances, including but not limited to:
All warranty services are fulfilled exclusively through repair or replacement solutions, as determined by Qtenboard.
This warranty does not cover any issues arising from:
If you believe your product has a manufacturing defect, please contact us via email and provide the following information:
Our support team will review the claim and provide further instructions. Approval of any warranty service is subject to Qtenboard’s final assessment.
Shipping costs, customs duties, taxes, and all related logistics expenses associated with warranty service are not automatically covered and will be handled on a case-by-case basis.
Please contact our support team to confirm specific arrangements before shipping any product. Unauthorized returns will not be accepted.
For warranty claims or technical support, please contact:
📧 Email: info@qtenboardglobal.com
Our support team will respond as soon as possible to assist you.
We offer a wide range of products, including
Digital Signage,
Kiosks,
LCD Video Walls,
and Interactive Whiteboards.
Perfect for education, meetings, retail, or public spaces.
Our clients come from all over the world, including education, corporate, aerospace, and metro/train industries. We provide tailored solutions to fit different scenarios, ensuring each product performs at its best.
From pre-sales consultation to after-sales maintenance, you’ll never struggle to reach someone. We are a professional company with a 100% self-operated factory and experienced teams.
Our factory produces up to 200 units per day, supporting both large brand orders and small brand production. Every step is strictly controlled to meet international standards.
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