Transforming Indoor Navigation into Interactive Brand Experiences with Smart Info Terminals

1. Smart Navigation, Smarter Brand Engagement

Modern malls aren’t just retail spaces—they’re experience-driven destinations. Shoppers expect clear directions, quick information, and smooth interactions. That’s where Wayfinding Kiosks make a difference. These Interactive Info Terminals help visitors find stores, facilities, and events with ease, while giving brands a digital platform to communicate in real time.

For mall operators, it’s not just about navigation—it’s about engagement. Each Information Kiosk can feature promotions, loyalty programs, or event highlights, turning wayfinding into a meaningful brand experience.

2. Why Malls Are Switching to Interactive Info Terminals

Modern shopping centers choose digital kiosks because they improve both user satisfaction and brand performance.

These advantages help malls reduce operational costs while building stronger relationships between shoppers and retailers.

3. Designed for Modern Branding and Integration

Every Commercial Touch Kiosk can be customized to match your mall’s design and communication goals.

· Custom UI & Layout — Aligns perfectly with your mall’s branding strategy.
· High Brightness Displays — Ensure visibility under bright indoor lighting.
· Seamless Integration — Works with digital signage, event systems, and tenant directories.
· Low Maintenance — Industrial-grade components ensure stable 24/7 operation.

This combination of technology, design, and usability makes digital kiosks a long-term investment, not just a convenience.

4. Case Study: Selfridges (UK) Enhances Customer Navigation

One of the most iconic department stores in the UK, Selfridges, upgraded its visitor experience using Qtenboard’s Information Kiosks. Installed across multiple entrances and levels, the kiosks provide an intuitive shopping guide that helps visitors locate brands, restaurants, and services instantly.

The project delivered impressive results—visitor inquiries dropped by 30%, while digital ad revenue increased through branded campaigns displayed on the same kiosks. This collaboration proved that practical navigation can also become a valuable media channel for mall operators.

5. Why Leading Brands Trust Qtenboard

· Industrial Stability — Built with premium-grade materials for 24/7 indoor use.
· Custom Integration — Supports multi-language, CMS connection, and custom UI development.
· Flexible OEM/ODM Services — Perfect for branding projects and hardware customization.
· Cost Efficiency — Factory-direct production ensures competitive pricing and reliable supply.
· Experienced Engineering Team — Over a decade in kiosk R&D and global deployment.

Qtenboard helps brands and developers create immersive mall experiences that combine functionality, aesthetics, and commercial value.