Qtenboard Self-Service Ticket Kiosk Qtenboard Self-Service Ticket Kiosk technical specifications Qtenboard Self-Service Ticket Kiosk technical advantages
Qtenboard Self-Service Ticket Kiosk Qtenboard Self-Service Ticket Kiosk technical specifications Qtenboard Self-Service Ticket Kiosk technical advantages

Self-Service Ticket Kiosk Smart Automated Ticketing Solution

Screen Size
21.5, 32, 43 inch
Resolution
1920×1080
Brightness
≥ 300 cd/m²
Touch Type
Capacitive Multi-touch
OS
Windows / Android
Qtenboard LCD After-Sales Service
• Minimum 1–3 years warranty
• Local distributors for repair & replacement
• Spare parts support for bulk orders
• Remote technical support & system upgrades
• Professional CRM for fast response & tracking
• 24/7 online service
• Experienced multilingual sales team
• OEM/ODM long-term support
Join Qtenboard as Our Distributor or Agent

Product description:

Qtenboard Self-Service Ticket Kiosk is a modern and intuitive system designed to simplify ticketing and queue management.With its sleek touchscreen interface, users can easily select services, print tickets, and monitor their position in line without staff assistance.

Featuring fast thermal printing, secure payment processing, and real-time queue updates, it enhances efficiency and shortens customer wait times. Perfect for government offices, hospitals, banks, transportation hubs, and retail environments.

Range of application:

🏛️

Government Service Centers / Public Offices

🏥

Hospitals & Clinics

🏦

Banks & Financial Institutions

🚉

Transportation Hubs

Technical specifications:

Qtenboard - The Top Hardware Supplier for Self Service Kiosk in China

Qtenboard Self Service Kiosk Factory and Production Base

Qtenboard Self Service Kiosk

Two World-Class Manufacturing Bases in Shenzhen & Guangzhou — To ensure stable supply, high consistency, and long-term cooperation for global brands, Qtenboard operates two large-scale factories with fully controlled production processes.

  • 330,000 m² Total Production Area 
  • Automated Production Lines: 8 Lines
  • Daily Production Capacity: 200 Units 
  • 48-hour aging tests
  • International Certifications — CE · FCC · RoHS · PSE · UL (optional)
  • Flexible Production Models

Automated Ticketing Kiosk & Self Service Kiosk Core Features

Self Service Kiosk with 2K 4K HD Display
2K/4K Display
High-resolution visual showcase
Self Service Kiosk with Wi-Fi Ethernet 4G 5G Connectivity
Connectivity & Networking
Dual-band Wi-Fi, Ethernet, optional 4G/5G, Bluetooth 5, and cloud system support.
Self Service Kiosk Supports Android Windows System
Multi-OS Compatible
Android / Windows (optional)
Self Service Kiosk Multiple Payment Methods
Multiple Payment Options
Supports QR / NFC / Credit card / Face Recognition
Touch Screen Self Service Kiosk with Capacitive Touch
Touch Kiosk
Support the option of not touching or touching
Self Service Kiosk with Explosion-proof Tempered Glass
Reinforced Glass
Explosion-proof and wear-resistant

Peripheral Integration for Ticketing & Payment Kiosk

QR / Barcode Scanner
Fast scanning for e-tickets, vouchers and verification.
Thermal Receipt Printer
80mm high-speed auto-cutter for tickets & receipts.
NFC / Card Reader
EMV, RFID, credit card & membership card integration.
Cash Acceptor
Multi-currency banknote & coin support for global markets.

Product Highlights

Customizable Frame Self Service Kiosk
Customizable Frame
Versatile Frame Designs, Trusted Quality
Self Service Kiosk with Rich Peripheral Devices
Rich Peripheral Options
NFC readers / Cameras / POS terminals / QR scanners
Self Service Kiosk with Wide Software Compatibility
Wide Software Compatibility
Compatible with ordering software / queue calling systems / payment apps and other business applications.
24 7 Working Self Service Kiosk
24/7 Operation Stability
Commercial-Grade Durability
Engineered for continuous 24/7 operation with optimized heat dissipation.
Self Service Kiosk with 178 Degree Ultra Wide Viewing Angle
ULTRA WIDE ANGLE DISPLAY
178-degree viewing angle allows the display to remain clear, color-accurate, and visually consistent from multiple angles and in various scenarios, making it a key advantage for enhancing advertising impact and user experience.
Queue Management System with Self Service Kiosk
Queue Calling Management
(Example: Clinic Patient Queue System)
From patient check-in to consultation handoff, this queue number system covers ticket dispensing at the queue machine, real-time number display on the hanging screen, queue sync at the doctor’s desk, and turn-based number calling—reducing waiting chaos, eliminating communication gaps, and boosting the smoothness and overall efficiency of the consultation process.

OEM Option

Resolution
2K 4K
Chip
352 3566 3576 3588
Optional Touch
Capacitive Touch Infrared Touch Not Touch
Interface
HDMI IN USB LAN 1000/100 SD/TF DC
System
Android 9 Android 11 Android 14 Android 16 Windows 10/11/pro
Technical
WIFI 5 WIFI 6 Bluetooh 5.4
Size
21.5 23.6 32 43
Accessories of payment
QR scanners NFC readers POS terminals Camera

Technical Specifications

The following technical parameters are based on a 32-inch QM-L3226DC model.  If you need technical parameters for other sizes, please contact Qtenboard.

Display parameter
BrandQtenboard
ModelQM-L3226DC
Screen Size32inch
Resolution1920*1080, 2K;3840*2160, 4K.
Angle of view178°
Contrast ratio3000:1
Display size392.9×699.5mm(H×V)
Display rate16:9 / 9:16
Back lightLED
Brightness≥300 / 400 / 500 cd/㎡
Refresh rate60 / 120 HZ
Color16.7M(8-bit) / 1.07B (10-bit)
System configuration
Operation systemWindows 10 / 11
VersionIntel i3 / i5 / i7
CPU4 / 6 / 8 / 10 / 11 / 12 / 13 / 14 th
RAM8 / 16 / 32 GB
Storage memory128 / 256G / 512G
interfaceDC*1 USB*4 RJ45*1 Audio*1 VGA*1 HDMI*1
Network1pc,1000M
WIFI & BluetoothBuilt in WIFI(2.4G/5G)& BT 4.2 / 5.0 / 5.4
3G/4GOptional
Basic Function
Decoding CapabilitySupports 2/4K video and picture decoding and playback
Software applicationSupport to install the third-party software
LanguageEnglish etc language
Boot AnimationSupport to customize
Infrared remote controlOperate system by remote control
Audio functionSupport left/right channel output,built-in double 8Ω power amplifier
Power-on/offRemote control/timing/network wake-up/self-start
System authorizationAllow root permission and customize software development
Mouse modesupport wired/wireless mouse or use keyboard
System updateSupport local and remote upgrade
More functionsfollow instruction manual/video or contact supplier
Machine parameter
ColorBlack / White / Others
Frame materialAluminum(oxidized wire drawing)
Body MaterialMetal cold rolled steel plate (metal coating)
Surface material3mm tempered glass(physical)
Product size511.7*1763.5*50mm(For reference only)
Packing size511.7*450*30mm(For reference only)
Packing materialNeutral carton / Wooden frame / Wooden box
Net/gross weight30KG/35KG (For reference only)
Install waysMount-on wall/Embedding/Hang/Bracket
Electrical features
Scenariosindoor
Rated VoltageAC110-220V
Stand by power≦1W
Rated power≦85W
Suitable Environmenttemperature‐0℃~55℃/humidity 10%RH~90%RH
Storage Environmenttemperature‐5℃~60℃/humidity 10%RH~90%RH
* Technical parameters above are for the 32-inch QM-L3226DC reference model. For detailed specs of other sizes please contact Qtenboard.

Application

Restaurant Self Ordering Kiosk

Ideal for self-ordering in restaurants to speed up service and reduce waiting lines.

Bus Metro Station Ticketing Kiosk

Ideal for metro and bus stations for easy ticket purchasing and balance top-ups.

Government Hall Service Kiosk

Suitable for government halls to simplify public services and reduce manual processing.

Ticketing Kiosk Application Scenarios

  • Cinema & Theater – Reduce queue time & boost concession sales.
  • Bus & Metro Stations – 24/7 unattended ticketing.
  • Amusement Parks – QR wristband & ticket dispensing.
  • Events & Exhibitions – Fast self check‑in & ticket printing.

OEM/ODM Customization Capabilities

FeatureDescription
Brand Logo & Boot AnimationPersonalize your product with custom logos and startup animations for full brand identity.
UI/OS Deep CustomizationTailor system interface, themes, and functionality to match your brand’s unique requirements.
Chassis & Mold ModificationModify device enclosures or design new molds for differentiated product appearance.
Packaging DesignCustom packaging to suit your branding and global shipping needs.
SN Tracking & Batch ProductionEach unit tracked with a unique serial number to ensure quality and manage after-sales efficiently.
White Label ServicesOffer products ready to market under your own brand name.
CKD/SKD Supply CapabilityFlexible shipment options: complete, semi-knocked down, or fully assembled units.
Software Development & SDK/API SupportIntegrate third-party applications or develop proprietary software to meet specific project needs.

Factory Overview

Qtenboard Self Service Kiosk Factory Entrance

Factory Entrance — Modern and spacious facility designed for high-efficiency production.

Qtenboard Self Service Kiosk Automated Production Line

Production Line — Fully automated assembly lines for consistent quality output.

Qtenboard Self Service Kiosk Quality Control Testing

Quality Control — Rigorous testing ensures reliable products for global clients.

Qtenboard Self Service Kiosk Warehouse and Logistics

Warehouse & Logistics — Organized storage and efficient shipping for worldwide distribution.

Global Cases

USA Fast Food Self Ordering Kiosk

United States — Quick-Service Restaurants — Self-ordering kiosks reduce wait times and improve order accuracy.

Spain Shopping Mall Information Kiosk

Spain — Shopping Malls — Interactive directories improve navigation and visitor engagement.

Belgium University Campus Service Kiosk

Belgium — Universities — Campus kiosks support student services, schedules, and maps.

UK Transportation Hub Ticketing Kiosk

United Kingdom — Transportation Hubs — Ticketing kiosks provide fast and convenient ticket purchases.

Italy Museum Tourist Information Kiosk

Italy — Museums & Tourist Sites — Information kiosks offer multilingual guides and ticketing services.

Norway Public Library Self Service Kiosk

Norway — Public Libraries — Self-service terminals simplify book borrowing and returns.

Germany Trade Show Check in Kiosk

Germany — Trade Shows — Fast check-in kiosks accelerate attendee registration at large events.

Netherlands Office Visitor Check in Kiosk

Netherlands — Corporate Headquarters — Visitor kiosks automate check-in and enhance lobby security.

Ireland Hotel Self Check in Kiosk

Ireland — Hotels — Check-in kiosks help guests skip queues and access rooms faster.

End-to-End Support for Global Brand Partners

Qtenboard provides a complete pre-sales and after-sales service system, ensuring stable long-term cooperation and smooth project delivery for international brands and distributors.

Pre-Sales Support

  • Dedicated Account Manager — One-on-one project follow-up, requirement analysis, and solution recommendation.
  • Technical Consultation — Professional guidance on product selection, system configuration, and compatibility.
  • Sample & Testing Support — Rapid sample delivery, testing assistance, and certification guidance.

After-Sales Support

  • 24/7 Technical Support — Fast-response global support through email, WhatsApp, and online platform.
  • Remote Technical Assistance — Firmware debugging, CMS configuration support, and remote troubleshooting.
  • SN Tracking & Batch Management — Each unit is registered for traceability, warranty tracking, and issue diagnosis.
  • System Remote Upgrade (OTA) — Real-time firmware updates and feature enhancements via cloud.
  • Spare Parts Stock & Quick Replacement — Sufficient inventory prepared to ensure timely shipment and maintenance.
  • Global Shipping & Logistics Experience — Expertise in packaging, export documentation, and long-distance transportation for digital signage.

FAQ

Q1: What’s the warranty period for your self-service kiosks?
A: We provide a standard 2-year warranty for all self-service kiosks, including hardware and main components. Extended warranty is also available.
Q2: Can your kiosks integrate with our existing software or system?
A: Yes, we support SDK and API integration, and can connect with most ticketing, ordering, payment, queue, and management systems.
Q3: What’s the average lead time for mass orders?
A: Normally 15–25 working days after order confirmation and drawing approval, depending on configuration and quantity.
Q4: Do you provide OEM/ODM and white-label service?
A: Yes, we support full customization including logo, color, boot animation, UI, structure, packaging, and pre-installed system.
Q5: Are your kiosks certified for international markets?
A: Our kiosks have CE, FCC, RoHS, and can support PSE, UL, BIS, etc., to meet different regional market requirements.
Q6: Do you offer technical training and after-sales support?
A: Yes, we provide detailed user manuals, remote training, 24/7 online technical support, and spare parts supply.

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