With rising competition in fast-casual dining, restaurants need smarter ways to boost average spend and customer satisfaction. Qtenboard self-ordering kiosks offer upsell prompts, combo upgrades, and fast payment, making ordering easy while increasing restaurant revenue.
Automatically recommends add-ons or combo upgrades based on customer selection
Supports cash, card, and mobile payment for faster checkout
Showcases discounts and new items to attract attention
Tracks popular items, upsell frequency, and kiosk usage for better operational decisions
| Scenario | Feature Highlight | Applicable Clients |
|---|---|---|
| Fast-Food Chains | Quick self-ordering and upsell suggestions, boosting average spend | McDonald’s, Burger King |
| High-Street Restaurants | Promotion screens attract walk-in customers, increasing conversion | Shake Shack, Five Guys |
| Mall Food Courts | Multiple kiosks reduce queues and improve customer flow | Major European shopping centers |
At Pret A Manger in central London, Qtenboard self-ordering kiosks were installed at the entrance. Customers could select meals, add combos, and complete quick payments. After deployment, average ticket value increased by 15%, upsell frequency rose, and queue times dropped significantly. The management praised both operational efficiency and improved customer satisfaction.
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