Self-Service in Hotels: Faster Check-In for Guests

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Self-Service in Hotels: Faster Check-In for Guests

2025-10-29

Hotel Check-in Kiosks help guests skip the line and enjoy a smooth arrival from the moment they enter the lobby.


1️⃣ A Smooth Arrival Sets the Tone

Guests don’t want to wait after a long trip. A Hotel Check-in Kiosk lets them check in quickly, confirm bookings, and get room keys within minutes. Simple, secure, and stress-free — a better first impression for any hotel brand.

2️⃣ Key Benefits for Modern Hospitality

Hotels use Self Service Terminals to offer:

· Faster queue handling during peak hours
· Multi-language interfaces for global travelers
· Digital room selection and key issuance
· Upsell options for breakfast, upgrades, and late checkout
· 24/7 assistance when staff are busy

Better flow at the front desk means better guest satisfaction.

3️⃣ Beyond Check-In: Digital Concierge Service

Guest Need Qtenboard Solution
Quick city information Digital Concierge Machine with local guides
Simple payment options Secure card and contactless support
Loyalty benefits Program integration via Guest Service Kiosk
After-hours support Automated service anytime

Hotels can offer more service without adding more staff.

4️⃣ Case Study — Trusted by a Major European Hotel Brand

A well-known hotel chain in Germany recently upgraded multiple properties in Berlin and Munich with Qtenboard Kiosks. The client needed a branded Guest Service Kiosk fully linked with their PMS. After deployment, check-in lines became shorter, and guest satisfaction ratings increased — especially among business travelers checking in late.

5️⃣ Why Leading Hotel Brands Choose Qtenboard

· Hotel-grade stability, suitable for 24/7 operation
· Flexible PMS/API integration, compatible with top hospitality systems
· Custom branding for premium lobby design
· Factory direct, competitive pricing for large-scale rollouts
· Dedicated engineering support for global deployments

Qtenboard Kiosk solutions help hotels improve service while reducing operating pressure — the smart path to future hospitality.



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