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Queue Management Kiosk Technical specifications of Queue Calling Kiosk including display size, system, and hardware details Queue Calling Kiosk sizes Qtenboard Queue Calling Kiosk Detail Display
Queue Management Kiosk Technical specifications of Queue Calling Kiosk including display size, system, and hardware details Queue Calling Kiosk sizes Qtenboard Queue Calling Kiosk Detail Display

Queue Management Kiosk – Smart Ticketing & Calling System

Screen Size
21.5" 23.6" 32" 43" 49" 55" 65"
Resolution
1280 × 1042
CPU & RAM
Intel i5, 4GB RAM, 128GB SSD
Pricing starts from $535.
Contact Qtenboard for details.

Product description:

The Qtenboard Queue Management Kiosk is a smart self-service solution designed to optimize customer flow and improve service efficiency.

Combining ticket printing, digital queue calling, and multimedia display, it helps reduce waiting time while enhancing the overall customer experience.

With flexible Android or Windows system options, the kiosk supports multi-language interfaces and adapts easily to different service environments.

Range of application:

🏦

Banking & Finance

🏥

Healthcare

🏛️

Government Services

📡

Telecommunications & Utilities

✈️

Transportation Hubs

Technical specifications:

Qtenboard - The Top Hardware Supplier for Digital Signage in China


Qtenboard Factory

Qtenboard Digital Signage

Dual Manufacturing Hubs in Shenzhen & Guangzhou — Qtenboard operates two advanced production facilities to guarantee consistent quality, reliable supply, and scalable manufacturing for global partners.

  • 330,000 m² Total Production Area 
  • Automated Production Lines 
  • Daily Production Capacity: 200 Units 
  • 48-hour aging tests
  • International Certifications — CE · FCC · RoHS · PSE · UL (optional)
  • Flexible Production Models

Core Features

Qtenboard digital signage HD & UHD Display
HD & UHD
2K/4K High-resolution visual showcase
Qtenboard Queue Call Kiosk Multiple Design Colors
Multiple Design Colors
Black / White / Red and more options
Qtenboard Queue Call Kiosk Multi-System Compatibility
Multi-System Compatibility
Optional Android / Windows

Qtenboard Queue Call Kiosk Customizable Interfaces
Customizable Interfaces
HDMI, VGA, audio, USB, SD card slot and more

Qtenboard Queue Call Touch Kiosk
Touch Kiosk
Support the option of not touching or touching

Real-Time Queue Display
Real-Time Queue Display
Synchronized screen and voice prompts

Product Highlights


Qtenboard Queue Call Touch Kiosk Ultra-Narrow Bezel Design
Standard Bezel Design
Reliable frame with durable construction for commercial-grade usage. 
Qtenboard Queue Call Touch Kiosk Multi-Language Interface
 Multi-Language Interface
Supports English, French, Italian, etc.
Qtenboard Queue Call Touch Kiosk Ultra Wide-Angle Display
Ultra Wide-Angle Display
178° viewing angle ensures clear, color-accurate visuals from any perspective.
Qtenboard Queue Call Touch Kiosk Software Compatibility
Software Compatibility
Supports various queue management and self-service software, adapting flexibly to different workflows.

Qtenboard Queue Call Touch Kiosk with Cloud-Based CMS Control
Powerful CMS & Ad Management
Cloud-Based CMS Control
Multi-device content delivery, layout editing, emergency push, playback logs, device monitoring, batch updates, scheduled on/off, and role-based access.
Qtenboard Queue Kiosk Multi-Peripheral Support
Multi-Peripheral Support
Supports fingerprint scanners, cameras, GPS, and numeric keypads, enabling versatile self-service functionality.

OEM Option

Resolution
2K 4K
Chip
352 3566 3576 3588
Optional Touch
Capacitive Touch Infrared Touch Not Touch
Interface
HDMI IN USB LAN 1000/100 SD/TF 4G
System
Android 9 Android 11Android 14 Android 16Windows 10/11/pro
Technical
WIFI 5 WIFI 6 Bluetooh 5.4
Size
21.5 23.6 3243495565
Color
White Black Other



Technical Specifications

The following technical parameters are based on a 10.1 inch QM-PT10 model.  If you need technical parameters for other sizes, please contact Qtenboard.
Display parameter
The following technical parameters are based on a 10.1 inch model. If you need technical parameters for other sizes, please contact Qtenboard.
BrandQtenboard
ModelQM-5515GP
Screen Size55inch (21.5" 23.6" 32" 43" 49" 55" 65" Optional)
Resolution1024×600; 1920*1080, 2K; 3840*2160, 4K.(Optional)
Angle of view178°
Contrast ratio3000:1 / 4500:1
Display size216.58*135.36mm(H×V)
Display rate16:9 / 9:16
Back lightLED
Brightness≥250 / 300 / 400 / 500 cd/㎡
Refresh rate60 / 120 HZ
Color16.7M(8-bit) / 1.07B (10-bit)
System configuration
Operation systemAndroid
Version9.0 / 11.0 / 13.0 / 14.0 / 16.0
CPUQuad/Octa-core A55, Quad-core A53+A73,Hybrid Quad A53 + A72
GPUMali-G52
RAM1 / 2 / 4 /8 GB
Storage memory8 / 16 / 32 / 64 / 128 GB
interfaceHDMI In*1, USB3.0*2, TF card*1, RJ45*1
Audio interface3.5mm *1
Network1pc,10M/100M/1000M Adaptive Ethernet
WIFI & BluetoothBuilt in WIFI(2.4G/5G single-signal)& BT 4.2 / 5.0 / 5.4
3G/4GOptional
System Function
Decoding CapabilitySupports 2/4K video and picture decoding and playback
Software applicationSupport to install the third-party software
LanguageEnglish etc language
Boot AnimationSupport to customize
Infrared remote controlOperate system by remote control
Audio functionSupport left/right channel output,built-in double 8Ω power amplifier
Power-on/offRemote control/timing/network wake-up/self-start
System authorizationAllow root permission and customize software development
Mouse modesupport wired/wireless mouse or use keyboard
System updateSupport local and remote upgrade
Play mode Audio:MP3,WMA,WAV, APE, FLAC, AAC, OGG,M4A,3GPP etc

Picture:JPG、BMP、PNG etc

Video:AVI,rm,rmvb, MKV,WMV,MOV,MP4 etc
TypingStandard Android keyboard as default,can install the third party typing
More functionsfollow instruction manual/video or contact supplier
Software function(CMS Optional)
Background supportWeb/mobile IE(local network/WAN)
Play modeNetworking/standalone
Play supportvideo/picture/subtitles/PPT/web/weather/clock etc mixture to play
Smart splicingsupport custom playing modes to splice as setting
Timing functionsupport to set playing custom program in time period
Terminal administrationAdministrator can create and modify account
for level-to level administration
More functionfollow instruction manual/video or contact supplier
Machine parameter
ColorBlack / White / Others
Frame materialAluminum(oxidized wire drawing)
Body MaterialMetal cold rolled steel plate (metal coating)
Surface material3mm tempered glass(physical)
Packing materialNeutral carton / Wooden frame / Wooden box
Net/gross weight12KG/13K (For reference only)
Install waysMount-on wall/Embedding/Hang/Bracket
Electrical features
Scenariosindoor
Rated VoltageAC110-220V
Stand by power≦1W
Rated power≦85W
Suitable Environmenttemperature‐0℃~55℃/humidity 10%RH~90%RH
Storage Environmenttemperature‐5℃~60℃/humidity 10%RH~90%RH
* Technical parameters above are for the 10.1 inch QM-PT10 reference model. For detailed specs of other sizes please contact Qtenboard.

Application

Qtenboard

Ideal for hospitals and clinics to manage patient flow and reduce waiting time.

Perfect for government service halls to streamline visitor queues and improve efficiency.

Qtenboard Elevator Digital Signage

Suitable for airports and transportation hubs to organize passenger check-in and boarding processes.


OEM/ODM Customization Capabilities

FeatureDescription
Brand Logo & Boot AnimationPersonalize your product with custom logos and startup animations for full brand identity.
UI/OS Deep CustomizationTailor system interface, themes, and functionality to match your brand’s unique requirements.
Chassis & Mold ModificationModify device enclosures or design new molds for differentiated product appearance.
Packaging DesignCustom packaging to suit your branding and global shipping needs.
SN Tracking & Batch ProductionEach unit tracked with a unique serial number to ensure quality and manage after-sales efficiently.
White Label ServicesOffer products ready to market under your own brand name.
CKD/SKD Supply CapabilityFlexible shipment options: complete, semi-knocked down, or fully assembled units.
Software Development & SDK/API SupportIntegrate third-party applications or develop proprietary software to meet specific project needs.

Factory Overview

Qtenboard Digital Signage Factory Entrance

Factory Entrance — Modern and spacious facility designed for high-efficiency production.

Qtenboard Digital Signage Production Line

Production Line — Fully automated assembly lines for consistent quality output.

Quality Control

Quality Control — Rigorous testing ensures reliable products for global clients.

Warehouse & Logistics

Warehouse & Logistics — Organized storage and efficient shipping for worldwide distribution.


Global Cases

Retail Stores & Fashion Chains

Thailand—Retail Stores & Fashion Chains — High-impact promotional displays widely deployed in global retail chains.

Supermarket & Hypermarket Chains

HK CN—Supermarket & Hypermarket Chains — Stable, long-hour signage for daily promotions and in-store navigation.

Shopping Mall Commercial Areas

Australian—Shopping Mall Commercial Areas — Large-format displays for brand advertising and tenant promotions.

Airports & Train Stations

UK—Airports & Train Stations — Reliable 24/7 operation in high-traffic transportation hubs.

QSR & Restaurant Menu Boards

USA—QSR & Restaurant Menu Boards — Dynamic digital menus and promotional screens for franchise chains.

Hospitals & Public Service Centers

UZ—Hospitals & Public Service Centers — Clear information display for navigation, announcements, and service queues.

Corporate Lobby & Office Buildings

Brazil—Corporate Lobby & Office Buildings — Professional signage for branding, visitor information, and event display.

Hotels & Hospitality Groups

Japan—Hotels & Hospitality Groups — Elegant lobby displays for welcome messages and promotional content.

Education & Exhibition Areas

Finland—Education & Exhibition Areas — Used for campus announcements, exhibition displays, and information boards.


End-to-End Support for Global Brand Partners

Qtenboard provides a complete pre-sales and after-sales service system, ensuring stable long-term cooperation and smooth project delivery for international brands and distributors.

Pre-Sales Support

  • Dedicated Account Manager — One-on-one project follow-up, requirement analysis, and solution recommendation.
  • Technical Consultation — Professional guidance on product selection, system configuration, and compatibility.
  • Sample & Testing Support — Rapid sample delivery, testing assistance, and certification guidance.


After-Sales Support

  • 24/7 Technical Support — Fast-response global support through email, WhatsApp, and online platform.
  • Remote Technical Assistance — Firmware debugging, CMS configuration support, and remote troubleshooting.
  • SN Tracking & Batch Management — Each unit is registered for traceability, warranty tracking, and issue diagnosis.
  • System Remote Upgrade (OTA) — Real-time firmware updates and feature enhancements via cloud.
  • Spare Parts Stock & Quick Replacement — Sufficient inventory prepared to ensure timely shipment and maintenance.
  • Global Shipping & Logistics Experience — Expertise in packaging, export documentation, and long-distance transportation for digital signage.

1.Can the queue machine work in both indoor and semi-outdoor environments?
Yes, it is designed with industrial-grade components to operate reliably in various indoor and sheltered outdoor locations.
2.How is user privacy protected?
All personal data collected is encrypted and securely stored, complying with data protection standards.
3.Does the machine support emergency alerts or announcements?
 Yes, it can display urgent messages and voice alerts in real-time when needed
4.Can the machine handle peak hours efficiently?
Yes, the queue management system is optimized to manage high traffic and maintain smooth service flow.

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